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Apology Skills In Business Contacts

2014/12/31 22:08:00 16

Business CommunicationApologySkills

First,

Apology

It should be civilized and standard. If you feel ashamed of others, you should say: "deeply apologetic" and "very ashamed". Eager to forgive, you need to say, "forgive me more", "excuse me". Others can say, "bother", "trouble". In general, you can say: "can't afford", "I'm sorry", "rude."

Second, apologize should be timely. If you know you are wrong, you will immediately say "sorry". Otherwise, the more you drag on for a long time, the more you will let others "burn". The easier it is to mislead people. Apology in time will help the litigant to "step back to the sea and broad the sky and wide" and avoid being penny wise and pound foolish.

Third, the apology should be

generous

An apology is no disgrace. Therefore, it should be a great square, dignified and thorough. Don't cover it up. "Want to say it's over, but it's cool."

Fourth, an apology may be borrowed from a "story". Some apologies can not be spoken in the face, and can be written in letters. For Western women, the best way of apologizing is to make them angry, and to forgive and forget. It is not enough to send a bouquet of flowers.

Fifth, apologizing is not everything. If you should not apologize to others, you must not apologize to the other person. Otherwise, the other party will not be able to take the lead in our situation. If you want to apologize to others, you will be embarrassed by us. Even if it is necessary to apologize to others, we must bear in mind that what is more important is to improve what you have done since then. Don't let words and deeds differ.

good faith

.

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There are usually three ways to refuse toast: the first is to take some non alcoholic beverages and explain why they do not drink.

The second way is to let the other party slightly pour some wine in the cup in front of you, then gently push the bottle open with your hand.

According to etiquette, the wine in the glass is not allowed to drink.

The third way is when the toaster poured wine into his glass, and gently knocked the edge of the glass with his hand. This means "I don't drink, thank you."

When your host or friends give you a warm toast, don't hide away from them. Don't turn over the glass, or pour the wine that others respect on the ground.

The toast should be enough.

Don't be so intoxicated, and don't sneak into other people's soft drinks.

Devout Muslims are not allowed to toast, or even to drink.

Because Muslims violate drinking rules.

There should not be a large number of bottles on the table.

In the formal banquet, the host has a toast, and the drinkers should return a cup of wine.

In toast, the upper body is straight, legs stand firm, raise the wine cup with both hands, when the other party drinks, follow the drink again, the attitude of toasting should be warm and generous.

At a grand banquet, the host will toast each table in turn, and each table can send a representative to the host's table to return a cup.


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